TESTIMONIALS "Hi Johan, The day after, and what a day it was, just like to say thank you for the excellent trip, everyone had a brilliant day, and even though they were very tired on the way home there was still lots of talk about the trip. We had a guy who is a millionaire with us, and he has been every where around the world, and he said that was the best thing he has ever done. Also my father who is 80 he said in all his life that was the "best", and a great birthday present. I can tell you now there will be a lot of people spreading great words about you to there friends, so hopefully more people will do this trip with you. The lunch was great so thanks for that, and it was good to see peanut again. I am sorry i never got to see Joyce face to face but hope can catch up with her in the future. Thank you once again from the group in balclutha and queenstown. All the best for all your other trips, and merry Christmas and happy new year to you both and hope to see you on another trip some time." Cheers, Glenys costain " Dear Johan and Joyce : Just a quick note to say thanks for last weekend's trip. I thoroughly enjoyed it. The weather failed to inhibit my adrenaline and the cool winter air enhanced the feeling of being alive! Your in depth knowledge of the area, animals, flora and fauna and your ability to convey it made the trip not only heart thumping but educational. It is an experience I would recommend to anyone, New Zealander or foreign traveller. Prepare to see NZ as it is rarely seen, in a way that must be as close as it would be, untouched... and yet I didn't feel my presence was invasive. This is a true eco-tourism adventure product! Your experience has obviously taught you how to ensure passengers are safe without being smothered, and are given the flexibility to experience at their own pace. I commend you both and wish you all the very best with the adventure and the business. And it Yak Steak ever comes up on the menu..." - Rachael Hoffman-Spence "Dear Johan & Joyce : Just a wee note to say thank you so much for your wonderful hospitality last weekend. Our group really enjoyed their day out and the wonderful lunch and beach walk. Would love to see you and your family on the island sometime. Thanks again, awesome stuff." - Sue & Ian Munro "Dear Joyce & Johan : We were thrilled to be on your wonderful day trip down river on 26th Feb. this year (Joyce's birthday). We were on the same trip as the two local fellas who won the trip with a competition you ran. We had such a fabulous day we wanted to do something special to thank you both. Lets not forget Peanut who was also a highlight of the day, he bagged us Aussies all day even though Charlie fixed his Solar Power for him (switched on the right button). So when we came home and saw these thirst we decided to personalise them for each of you to say a BIG thank you for a great day. We eventually did four jet boat trips, on the South Island, but yours was by far the best. Making us feel special by escorting us on several walks, friendly chat at lunch stop, expert driving and even down to dumping us on the Lonely Rock, fantastic. We have included a shirt for Peanut (with a special message on it), and would appreciate it if you could drop it off to him on your next trip down river. Once again thanks heaps!" - Barb & Charlie Kimmings   NSW, Australia "Dear Johan : On behalf of the AgriQuality staff that were with you last Wednesday, thank you very much for a most enjoyable day. Despite the inclement weather, it was a very worthwhile experience - we all have something to remember for a long time. We appreciated your repertoire and also of course, your cooking! It's amazing what we blokes can do over a BBQ however I don't dare take away from your wife the credit due to her for her meal preparation and of course the great support she provided on the boat! Thanks, both of you for a great day." - Brian Butcher   District Manager   AgriQuality New Zealand   Note : The following is an independent survey report by A.C.T.O. Marketing Research : As an independent agent I undertook a survey of a random sample of thirteen past Wairaurahiri Jet customers, who had taken a trip within the last 18 months. I was seeking to gauge customer satisfaction with a variety of aspects of their trip and of the overall experience. The questions asked involving customer satisfaction were: - How did you find your hosts? - Survey respondents were asked to rate the hosts, safety, the commentary, their meal, their bushwalk, and their experience as a whole. - Would they recommend Wjet to others? - What was the highlight of their trip? - Could any improvements be made? I received an overwhelmingly positive response about all aspects of the Wjet experience. When customers were asked to rate specific aspects of the trip all were given ratings of eight, nine or ten out of ten. All stated that they would recommend Wjet to others, many said that they have. All said that they enjoyed the hosts of the trip and found them very friendly and informative. Some commented that Johan and Joyce had gone out of their way to make their day special. When asked about the highlight of their trip, it seemed that the excitement of the jetboating on the river was the most popular feature of a very memorable day. Some comments were: "Really good trip, everyone should go" Janis "Exhilarating" David "I couldn't help recommending it to others" Andrew "I would take it over the Shotover anytime" Colin "Johan went over and above the call of duty, more than what we paid for, he took us fishing out to sea. It was one of the best days I've had, a good Kiwi day out" Mark - Anna Thompson BFA   Chief executive   A.C.T.O. Marketing Research   Invercargill